Tomclover Delivery and Returns
We hope you love shopping with Tomclover. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Tomclover.com offers worldwide delivery.Handling time is generally one business day for all shipments, unless the item is on back-order.Delivery charges and delivery time are subject to which warehouse you order shipped from. Orders will be process from the warehouse closet to your mailing address. Order may ship separately from our different warehouses based on stock. .
|Shipping from Local Warehouse||Delivery Time|
|USA Warehouse||3-7 Business Days|
|UK Warehouse||3-10 Business Days|
|AU Warehouse||3-7 Business Days|
|Japan Warehouse||3-5 Business Days|
|Shippiing from HongKong Warehouse||Delivery Time|
|United States||7-10 Business Days|
|Europe||5-10 Business Days|
|Australia||5-10 Business Days|
|Asian area||3-7 Business Days|
Returns and Replacements
We want you to be completely happy with your Tomclover order. If for any reason you are not satisfied, we will gladly accept your timely return of unused, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
Because we have multiple return locations,please email us your reason(s) for return and whether you wish to exchange the item(s) or refund and we will provide your with the return instruction.
Please allow 10 to 14 days for us to process your return.